The Audit Angels have drastically reduced the time required to complete our audits, eliminated transcription errors, ensured consistency of information and provided results almost immediately.
After eight years the CFS feedback remains great!
The PETs provide a unique way for us to collect valuable information regarding our clients’ honest perception of our services
Your flexibility and courtesy were instrumental to our staff being educated and engaged. The PETs have been very reliable and the data analysis and reporting are consistently accurate and on time
The Patient Experience Trackers provide a unique way for us to collect valuable information regarding our clients’ honest perception of our services.
The CFS support team were very responsive to last minute changes and quickly responded to our requests, which has made our preparation for accreditation possible.
The Patient Experience Trackers have effectively supported targeted improvements in our service delivery due to the real time feedback [provided], the measurability of data and the insights about patient family and staff perceptions.
I feel that using the Audit Angels for the Nursing Workplace Satisfaction Survey is a real winner. Their ease of use, quick and tangible feedback and ability to be linear provides tremendous impetus for NUM’s and Senior Clinicians as well as the staff themselves to participate.